For additional security, Emburse Cards requires that users log in with both a password and a unique code from their mobile device. 2-Step verification is set up when the user first creates an account.
If you're having issues with receiving with 2-Step verification, try these steps:
- Double check that you have entered the code in correctly. The code is unique to your account.
- Resend the code. This will send a new code to your mobile phone.
- Call phone will call the mobile device with the code instead of sending the code through text messages.
- Update your phone number
- Double check that these phone number is not blocked on your device: 1-415-200-1300 and 1-844 933-2828
If you're still not receiving the code after following these steps, please email Support at support@cards.emburse.com