Virtual Cards:
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- PIN is not required for Virtual Cards
Physical Cards:
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- Four digit PIN must be set and used for physical cards
How to assign a PIN:
When a cardholder activates a card, they will create a PIN for in-store purchases. Once you click on "Confirm Activation", the card will activate and a 4 digit PIN will appear. This is the assigned PIN to use for the card. The PIN can be changed by the user if preferred.
View PIN
Cardholders have the capability to access their original Personal Identification Number(PIN) through the Emburse Cards Dashboard. This can be accomplished by retrieving their cards from the dashboard interface and selecting the "View PIN" option, followed by displaying the PIN accordingly.
PIN RESET:
Only the assigned member can change their PIN. For online markets, users are able to reset their PIN directly through the Emburse Cards Dashboard. Please keep in mind that once the cardholder has reset their card's PIN, it will no longer be visible to Emburse admins, and it is the cardholder's responsibility to remember the card's newly reset PIN.
Offline markets (Accounts in UK, Ireland, France, Finland, Estonia, Latvia, and Lithuania)
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- PIN should be reset at an ATM, and cannot be reset using Emburse Cards Dashboard.
PIN Change behavior for ONLINE and OFFLINE markets
Country
PIN Change Behavior
- PIN verifications generally happen offline
- After changing a card’s PIN using the Emburse Cards Dashboard, the card must complete one transaction using the card’s previous PIN. After that, the new PIN takes effect
- PIN changes at ATMs take effect immediately for all PIN verifications.
Country
PIN Change Behavior
- PIN verifications generally happen offline
- After changing a card’s PIN using the Emburse Cards Dashboard, the card must complete one transaction using the card’s previous PIN. After that, the new PIN takes effect
- PINs can’t be changed at ATMs, so can only be changed using Emburse Cards Dashboard.
Country
PIN Change Behavior
- PIN verifications generally happen online
- Changes to a card’s PIN made with the Emburse Cards Dashboard take effect immediately for online PIN verifications
- PIN changes at ATMs take effect immediately for all PIN verifications
If the country your cardholders want to use cards in isn’t listed above, please contact Emburse Cards Support- support@cards.emburse.com for PIN guidance in your region.