Canceled Cards

Canceled Cards

A canceled card is a physical or virtual card that can no longer be used for purchases. After you cancel a card, it cannot be reactivated.

Canceled cards remain visible in your account for reference and reporting purposes.

For more information about card statuses, see Cards Statuses, Reinstatements, and Deletions.

Cancel A Card

You must be an admin to cancel a card.

1. In the sidebar, select Cards.
2. Select the card you want to cancel.
3. Select More, then select Cancel Card.

Card details page showing the More menu with the Cancel Card option.

All transactions from a canceled card remain in the account. You cannot delete transaction history.

Refunds For Canceled Cards

Merchants can still issue refunds to a canceled card.

If a refund is processed, the amount is added to your Emburse Cards available balance.

Was this article helpful?