What to Do When Your Emburse Card Is Suspended
This article explains common reasons an Emburse card may be suspended and what you can do to restore access.
Common Reasons a Card Is Suspended
Emburse cards can be suspended for a variety of reasons, including but not limited to:
- Suspicious or unusual activity
- Card usage outside company policy
- Manual suspension by your company admin
What To Do Next
Contact your company administrator to reactivate your suspended card. If you think your card was suspended in error or you are unsure who your administrator is, contact your supervisor or manager.
In some cases, a card may be suspended because the transaction's merchant category code falls under the Automatically Declined Merchant Category Codes (MCCs) list.
The full list of MCCs that automatically decline is included below. Emburse Support cannot reactivate suspended Emburse cards for users.
The following MCCs are automatically declined:
- 4829 – Wires, Money Orders
- 5966 – Direct Marketing – Outbound Telemarketing
- 6010 – Manual Cash Disbursement
- 6011 – Automated Cash Disbursement
- 6012 – Financial Institutions
- 6050 – Quasi Cash – Customer Financial Institution
- 6051 – Non-FI, Money Orders
- 6211 – Security Brokers/Dealers
- 6529 – Remote Stored Value Load – Financial Institution (Mastercard Only)
- 6530 – Remote Stored Value Load – Merchant (Mastercard Only)
- 6531 – Payment Service Provider – Money Transfer (Mastercard Only)
- 6532 – Payment Service Provider – Financial Institution (Mastercard Only)
- 6533 – Payment Service Provider – Merchant (Mastercard Only)
- 6534 – Money Transfer – Financial Institution (Mastercard Only)
- 6535 – Value Purchase – Financial Institution (Mastercard Only)
- 6536 – MoneySend Intracountry
- 6537 – MoneySend Intercountry
- 6538 – MoneySend Funding
- 7273 – Dating/Escort Services
- 7800 – Government Owned Lotteries
- 7801 – Government Licensed Online Casinos
- 7802 – Government Licensed Horse/Dog Racing
- 7995 – Betting/Casino Gambling
- 9754 – Horse Racing, Dog Racing and Non-sport Internet Gaming