Manage Users

Manage Users

Admins can add, view, edit, deactivate, or remove users from the account. This article explains each action and what happens after you make a change.

Only Emburse Cards users with Admin permissions can add, edit, deactivate, or remove users. Multiple users can share the same role.

For role definitions and permissions, see User roles.

Deactivate Or Remove Users

If you remove a user, they can no longer log in. Transactions and pre-approvals associated with the user remain in the account.

Deactivate a user to temporarily block access while keeping the user profile. Remove a user to permanently delete the user profile.

Deactivate A User

Deactivated users cannot log in and are not assigned tasks. Deactivated users can be reactivated later. When you deactivate a user, any cards assigned to that user are canceled and cannot be used. Cards cannot be unassigned or reassigned to a different user.

1. Go to the People page.
2. Select the user you want to deactivate.
3. In the right panel, select Deactivate.
4. Confirm by selecting Deactivate User.

People page with a user selected and the Deactivate option available in the right panel.

Deactivate User confirmation dialog.

Reactivate A Deactivated User

Reactivate a user to restore access to the account. Inactive users typically appear in gray in the People list.

1. Go to the People page.

People page with the Show Inactive filter selected and inactive users visible.

2. Filter for Status, then select Show Inactive.
3. Select the user you want to reactivate.
4. In the right panel, select Reactivate.

Reactivate User confirmation dialog.

5. Confirm by selecting Reactivate User.

Remove A User

Removing a user permanently deletes the user profile and cannot be undone. Removed users cannot be reactivated. If the user has cards assigned, those cards are canceled when the user is removed.

1. Go to the People page.
2. Select the user you want to remove.
3. In the right panel, select Remove.

Remove User dialog showing any cards that will be canceled when the user is removed.

4. Confirm by selecting TERMINATE CARDS AND REMOVE USER.

Confirmation that the user has been removed.

Add Users

Add a new user from the People page. You will enter basic details and assign a role.

1. Go to the People page.
2. Select + Member.

Add Member form showing fields for member details and the Add Member button.

3. Enter the member details.
4. Select Add Member.

Department, Location, and Label attributes help you organize members for budgets, expense policies, transactions, and cards. For example, if you require receipts for expenses over $50 for the Marketing department, make sure the correct users are assigned to that department.

View Users

Use the People page to view all members in the account. Filters and search help you narrow results.

You can filter the member list by criteria such as role, status, supervisor, and custom fields (for example, Department, Location, or Label).

  • Role: Reviewer, Accountant, Admin
  • Status: Show Inactive
  • Supervisor: View members who share a Supervisor
  • Custom Field: Filter by Department, Location, or Label values

Use Search to locate a member by first or last name. This is helpful when you need to quickly find a member to edit or remove.

People page showing filter options and the Search field for locating a member.

Edit Users

Edit a user to update permissions, name, employee ID, supervisors, or custom fields such as department, location, or label.

1. Go to the People page.
2. Select the user you want to edit.
3. In Member Details, select Edit. You may receive a verification code by email to edit member details.
4. Update the fields you want to change.
5. Select Save.

Member Details panel showing the Edit option and editable fields for a user.

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